Salinas Valley Health
Pediatrics • Salinas, CA
Ratings by platform
- Birdeye: 4.2/5 (67 reviews)
What patients say
Patients praise
- Positive interactions with nursing and medical assistant staff
- Doctors are generally viewed as attentive and patient
- Clean office environments
- Convenient Saturday hours (at some locations)
- Responsiveness during emergencies
Common complaints
- Difficulty scheduling or honoring appointments
- Poor customer service and front desk staff interactions
- Long wait times in the office
- Issues with billing and diagnosis codes
- Communication challenges with referrals
In patients' words
"They don’t honor the appointments they schedule. Had an appointment on Oct 10, 2019 at 3:30 pm. Had an appointment card with that date. Show up an hour early to check in knowing well we’d have to wait for our time. They said the appointment was actually Oct 11 at 3:30. ... They wouldn’t see us."
— Birdeye review"Dr. Holberg is an AMAZING doctor. Very attentive with my son takes her time and answers and questions i have."
— MapQuest / Yelp review for Salinas Valley Pediatric Association"The medical assistants assisting with the screenings are great, and nice to the kids (and mom, too). However, I feel that the front desk need to improve on their customer relations."
— Unilocal review for Salinas Valley Pediatric AssociationMore clinics in Salinas
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