Salinas Valley Health Orthopedics
Orthopedics • Salinas, CA
Ratings by platform
- bdir.in (for Dr. Justin B. Swan): 4.7/5 (113 reviews)
- bdir.in (general clinic listing): 2.2/5 (6 reviews)
What patients say
Patients praise
- High praise for specific medical providers and orthopedic surgeons
- Effective and professional medical care provided by doctors and physician assistants
- Appreciation for clear explanations of conditions and treatments
- Helpful and kind nursing and technical staff
Common complaints
- Difficulty with administrative staff and communication
- Unresponsiveness to phone calls
- Concerns over appointment reminders and customer service quality
- Negative experiences with post-operative care and follow-up communication compared to other providers
In patients' words
"The reason I’m giving them three stars is because of their staff. I was impolitely told that they only give a reminder of your appointment ONLY as a courtesy... I kindly suggest giving a reminder card at time of booking as other offices do."
— LocalityBiz Review"P.A. Amanda made me feel heard and respected. This level of attentiveness made a significant difference. Overall, the care provided was professional and effective."
— LocalityBiz Review"Very bad customer service. they will not return my calls and have been very rude. Beyond not good."
— Yelp ReviewMore clinics in Salinas
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