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Salinas Valley Health

Internal Medicine • Salinas, CA

★★★☆☆3.3/58 reviews across 1 platform

Ratings by platform

  • Birdeye (Salinas Valley Primecare: Patton Robert MD): 3.3/5 (8 reviews)

What patients say

Patients praise

  • High overall ratings for some internists (e.g., 4.9/5 with 23 reviews; 5.0/5 with 1 review)
  • Some patient reviews describe doctors as knowledgeable/dedicated and detailed

Common complaints

  • Care concerns such as delayed responses/refill handling and incomplete communication of lab results
  • Negative experiences including rudeness/unprofessionalism and lack of follow-up/after-visit instructions
  • Operational/staffing issues (e.g., appointment cancellation) and poor call-backs/refill handling

In patients' words

"“He is good and diligent but about 30% of the visit is spent with him troubleshooting his computer… slow to handle prescription refill requests or provide pertinent lab results or return messages.”"

— Birdeye review excerpt for Salinas Valley Primecare: Patton Robert MD

"“One of the drs… misdiagnosed myself and my son… A dermatologist in Monterey… it was cancer!! Very disappointed.”"

— Birdeye review excerpt for Salinas Valley Primecare: Patton Robert MD

"“The worst doctor’s visit I have ever had… showed absolutely no concern… rude and unprofessional and did not give me any advice or after care instructions…”"

— Healthgrades review excerpt for Dr. Jared Kozal, MD

"“This entire office is not operating in a professional manner. Dr. Franklin decided to cancel my appt after I had already arrived…”"

— RateMDs review excerpt for Dr. Peter E. Franklin

"“He is the worst doctor I have ever been to. It was a horrible experience. He does not listen…”"

— LocalityBiz review excerpt for Jon-Peter Meckel, DO

"“One of the best doctors I have ever come across. He is knowledgeable, dedicated and detailed.”"

— Healthgrades review excerpt for Dr. Bruce Kaufman, DO

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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