Psychiatrists and Psychiatric Nurses in Salina, KS
Psychology/Behavioral Health • Salina, KS
Ratings by platform
- Recovery.com (Central Kansas Mental Health Center): 2.8/5 (Aggregate rating from recovery.com)
- Vitals (Central Kansas Mental Health Center): 4.5/5 (for Dr. Danielle Bedell Henson)
- Healthgrades: 2.3/5 (for Jennifer Pekarek, ARNP)
What patients say
Patients praise
- Many patients report positive experiences with individual clinical providers, describing them as knowledgeable, caring, attentive, and supportive.
- High patient satisfaction reported for inpatient psychiatric services at Salina Regional Health Center, specifically regarding security and staff support during acute care.
- Availability of diverse services, including outpatient clinics, same-day assessments, telehealth options, and crisis support.
Common complaints
- Significant dissatisfaction with administrative staff, specifically receptionists, citing rudeness, poor communication, and feeling dismissed.
- Complaints regarding billing practices, including being required to speak with billing departments before accessing crisis care.
- Difficulties with appointment scheduling, long wait times, and being overbooked.
- Some patients report feeling unheard, rushed, or that treatment decisions (e.g., medication or hospitalization) were made without adequate explanation or respect.
In patients' words
"The entire staff made my stay a good experience. Everyone was top notch. I feel confident and like a new person. Every courtesy was extended to me."
— Salina Regional Health Center Inpatient Psychiatric Services patient testimonial"I love the nurses, they genuinely care. Dr Martinez is knowledgeable and caring. I trust her completely. The problem is the front desk... The front desk people are condescending and don't even try to act like they care."
— Patient review of Central Kansas Mental Health Center"The receptionists are so rude! They cut you off mid sentence... Treating someone with depression like that could really hurt them or be dangerous."
— Patient review of Veridian Behavioral HealthMore clinics in Salina
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