Central Kansas Mental Health Center -
Psychology/Behavioral Health • Salina, KS
Ratings by platform
- Birdeye: 2.7 out of 5 stars (50 reviews)
What patients say
Patients praise
- Appreciation for individual clinical staff, doctors, and nurses
- Helpful mental and emotional health support provided to some patients
- Recognition of quality care for specific populations, such as children with special needs
Common complaints
- Administrative and front desk communication issues
- Billing and payment transparency concerns
- Difficulty scheduling and overbooking of therapists
- Long wait times for appointments and in-office testing
- Perceived lack of professionalism in front-office interactions
In patients' words
"I love the nurses, they genuinely care. Dr Martinez is knowledgeable and caring. I trust her completely. The problem is the front desk. Billing, billing, billing is all they care about."
— A Better Place reviews"Staff left me waiting in testing room for over a hour. Finally had to find someone on my own to let them know I was done. Staff did not explain that some of the testing was unnecessary and then had to pay a hefty sum out of pocket."
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