Mental Health Care & Therapy in Salem, MA | Telehealth Options
Psychiatry • Salem, MA
Ratings by platform
- Healthgrades: 2.3 out of 5 stars (3 ratings)
- TherapyDB: 4.7 out of 5 stars (62 verified reviews)
- Thriveworks Salem website: Not specified (aggregated) (47 reviews)
What patients say
Patients praise
- Convenience and availability of telehealth and online therapy options
- Providers described as kind, attentive, patient listeners, and professional
- Efficient scheduling and responsive communication with specific practitioners
- Broad availability of services including psychiatry, therapy, and medication management
Common complaints
- Reports of unprofessional, rude, or incompetent staff at some facilities
- Concerns regarding rigid policies, forced treatments, or lack of patient agency in inpatient settings
- Reports of administrative issues such as unreturned communications, disorganization, or scheduling errors with individual providers
In patients' words
"The rest were incompetent and rude. They interrogated and yelled at us all the time... that place caused me immense stress."
— Review of Epstein Center for Behavioral Health"Terrible experience - attempted to schedule with Dr. Rudman, and after multiple emails and attempted phone calls that were not returned, it was clear that Dr. Rudman was incredibly disorganized."
— Review of Susan Rudman, EdD"Josh is fabulous. He responds quickly to any form of communication (email, text) and always has good ideas on how to proceed. Can't say enough great things about our experience with him."
— Review of Joshua Ritz, PMHNP-BCMore clinics in Salem
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