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Primary care | Salem Health | Salem, Oregon

Primary CareSalem, OR

★★★★★4.7/5718 reviews across 3 platforms

Ratings by platform

  • Vitals: 4.4/5 (14 reviews)
  • Birdeye (aggregated): 4.7/5 (691 reviews)
  • Healthgrades: 4.1/5 (13 reviews)

What patients say

Patients praise

  • professionalism and organized facilities
  • thorough and compassionate care from some providers
  • efficient and kind front-desk and clinical support staff
  • comprehensive preventive health approach in some practices

Common complaints

  • appointment cancellations due to insurance disputes (Regence)
  • concerns over high medical billing and out-of-network costs
  • reports of poor communication or lack of follow-up from medical staff
  • perceived arrogance or lack of listening from some providers

In patients' words

"My doctor... was equally outstanding. As a new patient, I appreciated how he took the time to ask thoughtful and necessary questions... His approach was unhurried, compassionate, and professional."

LocalityBiz review of Salem Health Medical Clinic – Keizer

"I really wanted to see my doctor... Receptionist said- 'Do not come in, we will set up a teleconference'... They never followed..."

Birdeye review of South Salem Primary Care

"Arrogant and pushy."

Healthgrades review of Dr. Sumit Singhal

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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