Pediatrics | Salem Health |Salem, Oregon
Pediatrics • Salem, OR
Ratings by platform
- Birdeye (Salem Hospital): 3.4/5 stars (1,472 reviews)
- Birdeye (Salem Health Medical Clinic - Keizer): 2.7/5 stars (66 reviews)
- Healthgrades (Salem Hospital): 70% of patients recommend the hospital (9 or 10 rating) (N/A)
What patients say
Patients praise
- Some pediatricians receive high ratings from patients (e.g., 5/5 on WebMD)
- Strong pediatric quality-of-care metrics relative to statewide averages
- Recognition of staff professionalism and caring in specific experiences
- General support for the hospital's labor and delivery programs
Common complaints
- Difficulties with insurance coverage (specifically Regence BlueCross BlueShield) leading to canceled appointments
- Frustrations regarding appointment scheduling and access to care
- Concerns about hospital consolidation and lack of local alternatives
- Reports of poor communication or mismanagement in clinic settings
- General dissatisfaction with patient experiences at certain facilities within the health system
In patients' words
"I wish I could give more than five stars. We have been working with Dr. Knudson for several years now and. We couldn't ask for better. I drive an extra 40 minutes each way just to keep her as my children's doctor."
— Healthgrades patient review"In the weeks since Salem Health stopped accepting Regence BlueCross BlueShield insurance, patients continue to find themselves stuck in the middle with canceled appointments and a lack of alternatives outside of Salem’s only hospital."
— Salem Reporter"Salem Hospital ranks as one of the most miserable experiences aside from my son's illness. They can't even manage to get one meal order correct."
— Reddit user commentMore clinics in Salem
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