Mental Health Care - Salem - Northwest Human Services
Mental Health • Salem, OR
Ratings by platform
- Birdeye (aggregating Google and Facebook): 2.8 out of 5 stars (170 reviews)
- Facebook: 62% recommend (20 reviews)
What patients say
Patients praise
- integrated care model under one roof (medical, dental, mental health)
- commitment to trauma-informed and compassionate service delivery
- sliding fee scale ensures care is accessible regardless of ability to pay
- individualized care plans coordinated by diverse professional teams
Common complaints
- reports of rude or unhelpful staff interactions
- difficulties with medication management and perceived medical incompetence
- concerns regarding the intake process and discharge procedures
In patients' words
"Every person I’ve interacted with has been amazing, kind, and wonderful to work with. Thank you from the bottom of my heart."
— Official Northwest Human Services website testimonial"Just the overall service is trash! Staff are extremely rude and didn't seem to care about my intake process at all was worried about going on lunch"
— MapQuest review of Northwest Human ServicesMore clinics in Salem
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