Outpatient Services - Salem Hospital - Mass General Brigham
Mental Health Care • Salem, MA
Ratings by platform
- Google Reviews: 2.4/5 (528 reviews (Google))
- Birdeye (Spaulding Outpatient Center): 4.4/5 (12 reviews)
What patients say
Patients praise
- Professional and courteous staff in certain departments such as laboratory and rehabilitation services
- Clean and well-maintained facility environments in specific outpatient locations
- Efficiency in appointment scheduling for some services
Common complaints
- Inconsistent experiences in emergency and general care services
- Significant public concern and legal action following a major infection control lapse related to potential HIV and hepatitis exposure
In patients' words
"Excellent, caring office staff and the OT and PT each went above and beyond my expectations."
— Birdeye review of Spaulding Outpatient Center Salem"I go here regularly for testing and it's always clean and bright. The staff are courteous, friendly, and more often than not, cheerful."
— Google Review of Salem HospitalMore clinics in Salem
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