Medical Clinic, Doctors in Salem, MO - Phelps Health
Hospital • Salem, MO
Ratings by platform
- Phelps Health official website (Salem location): 4.9 out of 5 stars (1,296 ratings)
- Birdeye (Phelps Health Hospital): 3.2 out of 5 stars (525 reviews)
- Facebook (Phelps Health): 70% recommend (309 reviews)
What patients say
Patients praise
- Friendly, courteous office staff
- Knowledgeable and compassionate providers
- Prompt follow-up and communication regarding test results
- Positive experiences with specific practitioners
Common complaints
- Long wait times and delays in care
- Billing and insurance disputes
- Concerns regarding professional conduct, including a 2026 criminal case involving a staff member
- Perceived lack of attentiveness from certain staff members
In patients' words
"My experience with Barbara Fulton, the nurses, and the whole staff at Phelps Health gave me back some of the faith in the medical field that I'd lost. I definitely feel that I'm in good hands and my medical needs will be handled compassionately, intelligently, and professionally."
— Verified patient review on phelpshealth.org"I had a great experience with my mid-wife, after delivery with my son though my positive experience went tumbling down."
— Review on Birdeye"A healthcare worker has been accused of sexually abusing a patient last year at Phelps Health... The victim gave specific detail to Rolla police and claimed they are now afraid of returning to Phelps Health for future appointments."
— ABC17NEWS report regarding criminal charges against a staff memberMore clinics in Salem
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