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Family Eye Care

Optometry • Salem, MO

What patients say

Patients praise

  • Friendly, welcoming, and professional staff members
  • Thorough and knowledgeable doctors who take time to explain procedures and eye health
  • Clean, modern facilities with advanced diagnostic equipment
  • Efficient scheduling and accommodating service for families and children
  • Helpful assistance with frame selection and insurance explanations

Common complaints

  • Occasional complaints about administrative issues, such as undisclosed cancellation fees or billing confusion
  • Isolated reports of errors in prescriptions or issues with glasses quality/fit
  • Concerns regarding pricing and the cost of services compared to larger chain retailers
  • Some reports of impersonal or condescending communication in specific instances

In patients' words

"From the front office staff to Dr. Taylor himself, the practice is filled with warmth, humor, and professionalism. My 13 year old daughter was disappointed that she needed glasses, but the whole crew was so wonderful and encouraging."

— Family Focus Eye Care Review

"Evaluation for contacts $118. Optos $47. Total $347!!! You are paying to be "EDUCATED" by doc. Don't waste your money here so not worth it."

— Salem Eye Clinic Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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