Diabetes Education locations | HealthPartners & Park Nicollet
Diabetes Education • Saint Paul, MN
Ratings by platform
- ComplaintsBoard: 1.3/5 (42 complaints)
- PissedConsumer: 1.3/5 (121 reviews)
What patients say
Patients praise
- Access to nationally accredited diabetes education programs at multiple locations
- Integrated specialty care including endocrinology and nutrition services
- Support for various diabetes types and personalized educational resources
- Educator use of interactive methods like conversation maps aimed at increasing patient engagement
Common complaints
- Dissatisfaction with appointment scheduling, including long wait times and unnotified cancellations
- Reports of dismissive, impersonal, or rude communication from some staff and providers
- Concerns regarding administrative technology and internal mismanagement
- Frustration with perceived lack of effective resolution for patient complaints
In patients' words
"I left my appointment with Joy E. O’Donnell feeling disappointed, frustrated, and honestly dismissed. ... Any question I asked was met with silence, followed by her handing me a printed flier and asking if I needed anything else."
— LocalityBiz (Review for HealthPartners Clinic St. Paul Como)"Since Health Partner's took them over, they have been run into the ground. For an in-person visit, I have to wait 4 months to see my primary care physician."
— Better Business Bureau (Park Nicollet Health Services Customer Review)More clinics in Saint Paul
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