University of Maryland Eye Associates
Ophthalmology • Saint Marys City, MD
What patients say
Patients praise
- some patients report positive interactions with specific doctors and medical staff
- friendly service in some instances
Common complaints
- long wait times
- poor communication with call centers and office staff
- scheduling and referral issues
- difficulty refilling prescriptions
In patients' words
"Appointment times are not kept, have to sit and wait for 30-60 minutes on end. The front desk lady has an inflated sense of self importance..."
— Birdeye review of McDonough Crossroads Drive location"Communication is either being on hold a lot, being told you'll get called back and you never do, or all your info being put into an online patient portal that no one even reads anyway."
— My Vision Care review of Redwood locationMore clinics in Saint Marys City
St. Mary's Eye and Surgery Center
Patients praise: High praise for the medical expertise and bedside manner of doctors, particularly Dr. David S. Chu · Clean, professional, and well-equipped facility.
Allergy & Sinus Care | Asthma & Immunology Services - Mercy
Patients praise: Patients report attentive listening and thorough explanations from some providers · Positive experiences noted for hospital-based care services.
St. Mary Bariatrics
Patients praise: Highly rated bariatrics/bariatric program experience and patient satisfaction (e.g., 4.9/5) · Patients praise staff/clinical team professionalism, caring, and support.
St. Mary Medical Center
Patients praise: Highly professional and compassionate care from specific physicians and nursing staff · Efficient turnaround times for paperwork and referrals by certain teams.
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