Primary Care at St. Mary | Trinity Health Mid-Atlantic
Family Medicine • Saint Marys City, MD
Ratings by platform
- WebMD: Typically low on third-party aggregators for the main hospital (e.g., 3 reviews listed) (3 reviews mentioned on WebMD)
- Birdeye (Bariatric Program): 4.9/5 stars (7 reviews)
- Ratings.MD (Verified patient experience survey aggregate): 4.9/5 stars (10,798 ratings, 4,146 comments)
What patients say
Patients praise
- Highly professional and compassionate care from specific physicians and nursing staff
- Efficient turnaround times for paperwork and referrals by certain teams
- Helpful and accommodating experiences for specialized procedures like MRI and bariatric surgery
- Effective communication and patient-centered care by some providers who take time to explain results
Common complaints
- Long wait times and delayed service in emergency and clinic settings
- Inconsistent or poor communication from administrative and office staff
- Concerns regarding patient dignity and respect during care transitions or interactions with support staff
- Reports of perceived decline in service quality and staffing levels
In patients' words
"Amy Furlong is phenomenal. The staff is nice, quick turn around on paperwork... I had all the paperwork and visits completed in 2 weeks."
— LocalityBiz review of St. Mary Franciscan Family Medicine"I don't know which EMT remarked 'the dead guy from yesterday smelled better than him.'... No matter the condition of a person in need of help, we ALL deserve a little dignity & respect!!!"
— SMRMC Cardiology patient review"Very dangerous! Communication is a very bad there they tried to push my mother off on hospice after only being there for three days..."
— Yelp review of St. Mary Medical CenterMore clinics in Saint Marys City
MedStar St. Mary's Hospital | 20650
Patients praise: appreciation for thorough and attentive care from certain providers · positive recognition for bedside manner by specific staff members.
St. Mary's Medical Group - Blue Springs
Patients praise: Helpful and friendly staff experiences · Efficiency and professionalism reported by some patients.
Allergy & Sinus Care | Asthma & Immunology Services - Mercy
Patients praise: Patients report attentive listening and thorough explanations from some providers · Positive experiences noted for hospital-based care services.
St. Mary Bariatrics - Trinity Health Mid-Atlantic
Patients praise: Highly rated bariatrics/bariatric program experience and patient satisfaction (e.g., 4.9/5) · Patients praise staff/clinical team professionalism, caring, and support.
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