MedStar St. Mary's Hospital
Family Medicine • Saint Marys City, MD
Ratings by platform
- SafeHospitalsUSA (based on HCAHPS data): 3.0/5 (476 reviews)
What patients say
Patients praise
- appreciation for thorough and attentive care from certain providers
- positive recognition for bedside manner by specific staff members
- reports of effective communication from some doctors and nurses
Common complaints
- concerns regarding cleanliness of facilities
- reports of delayed staff responsiveness when help is requested
- instances of poor communication with patients and families
- occasional complaints about unprofessional nursing conduct
In patients' words
"Excellent quality patient care and bedside manner. She’s an amazing provider in an emergency room with not the greatest reputation. Diamond in the rough."
— Patient testimonial on HospitalStats.org"Would not recommend this hospital! Unprofessional nursing staff uses foul language.No communication with family to let us know what is going on."
— Patient testimonial on HospitalStats.orgMore clinics in Saint Marys City
St. Mary Medical Center
Patients praise: Highly professional and compassionate care from specific physicians and nursing staff · Efficient turnaround times for paperwork and referrals by certain teams.
St. Mary's Medical Group
Patients praise: Helpful and friendly staff experiences · Efficiency and professionalism reported by some patients.
Allergy & Sinus Care | Asthma & Immunology Services - Mercy
Patients praise: Patients report attentive listening and thorough explanations from some providers · Positive experiences noted for hospital-based care services.
St. Mary Bariatrics
Patients praise: Highly rated bariatrics/bariatric program experience and patient satisfaction (e.g., 4.9/5) · Patients praise staff/clinical team professionalism, caring, and support.
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