MedStar St. Mary's Hospital
Bariatrics • Saint Marys City, MD
What patients say
Patients praise
- high satisfaction scores for elective outpatient surgery (facilities, staff, and communication)
- positive feedback for specific surgical providers (e.g., Dr. Sameer Alrefai) who are noted as attentive and professional
- appreciation for kind and efficient care in departments such as radiology and the Wound Center
Common complaints
- concerns regarding long wait times for appointments or follow-up procedures (e.g., mammogram rechecks)
- mixed feedback on staff responsiveness and communication during hospital stays
- patient experience ratings generally average or slightly lower than national benchmarks in some categories
In patients' words
"Dr. Alrefai was an amazing surgeon! He was thoughtful, attentive, and responsive... I would definitely recommend him to anyone considering bariatric or abdominal surgery."
— Healthgrades Review"The only complaint I have is how long it took to get a time slot for the requested mammogram... If this spot turns out to be cancer, a month to find out is much to long."
— LocalityBiz ReviewMore clinics in Saint Marys City
St. Mary Bariatrics
Patients praise: Highly rated bariatrics/bariatric program experience and patient satisfaction (e.g., 4.9/5) · Patients praise staff/clinical team professionalism, caring, and support.
Allergy & Sinus Care | Asthma & Immunology Services - Mercy
Patients praise: Patients report attentive listening and thorough explanations from some providers · Positive experiences noted for hospital-based care services.
St. Mary Medical Center
Patients praise: Highly professional and compassionate care from specific physicians and nursing staff · Efficient turnaround times for paperwork and referrals by certain teams.
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