Bariatric and General Surgery at MedStar St. Mary's Hospital | 20650
Bariatrics • Saint Marys City, MD
Ratings by platform
- MedStar Health official page (Bariatric and General Surgery): 4.9 out of 5 stars (150 reviews) (150 reviews)
- US News & World Report (Overall Patient Experience): 3 out of 5 stars
- Healthgrades (Dr. Sameer Alrefai): 4.8 out of 5 stars (30 reviews)
- Leapfrog Group (Elective Outpatient Surgery): Top Box Scores: 98% (facilities/staff), 92% (communication), 84% (overall rating)
What patients say
Patients praise
- high satisfaction scores for elective outpatient surgery (facilities, staff, and communication)
- positive feedback for specific surgical providers (e.g., Dr. Sameer Alrefai) who are noted as attentive and professional
- appreciation for kind and efficient care in departments such as radiology and the Wound Center
Common complaints
- concerns regarding long wait times for appointments or follow-up procedures (e.g., mammogram rechecks)
- mixed feedback on staff responsiveness and communication during hospital stays
- patient experience ratings generally average or slightly lower than national benchmarks in some categories
In patients' words
"Dr. Alrefai was an amazing surgeon! He was thoughtful, attentive, and responsive... I would definitely recommend him to anyone considering bariatric or abdominal surgery."
— Healthgrades Review"The only complaint I have is how long it took to get a time slot for the requested mammogram... If this spot turns out to be cancer, a month to find out is much to long."
— LocalityBiz ReviewMore clinics in Saint Marys City
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