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Obstetrics & Gynecology: National leaders in women's ...

OB-GYN • Saint Louis, MO

What patients say

Patients praise

  • high clinical expertise and surgical skill reported by many patients
  • compassionate, warm, and thorough care from many individual physicians
  • strong focus on women's health and reproductive research
  • professional and well-organized experiences reported by some patients

Common complaints

  • long wait times for appointments
  • perceived lack of bedside manner or dismissiveness by some providers
  • issues with administrative or front-office staff (e.g., insurance verification errors, rudeness)
  • concerns regarding communication and being listened to during consultations
  • reports of feeling rushed during examinations

In patients' words

"The doctors take the time to answer my questions and provide additional resources. I also like that there are always at least two staff members in the room."

— Patient review for Washington University OBGYN

"Dr Biest was rude and disrespectful during my appointment. He was late and would not listen to my problem."

— Patient review for Dr. Scott W. Biest

"Dr. Collins is an Angel from God. Not only does she put her all in what she does. She genuinely cares about all her patients and their overall well being."

— Patient review for Dr. Cherese Y. Collins

"Bedside manner from providers was most often poor, which compounded the trauma of this experience... Fearmongering and the recommendation of unnecessary procedures... seem to be the norm here."

— Patient review for Washington University OBGYN

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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