St. Louis Behavioral Medicine Institute: Home
Behavioral Health • Saint Louis, MO
Ratings by platform
- Birdeye (aggregating Google reviews): 2.2 out of 5 stars (48 reviews at Chesterfield location, 145 reviews at Fairview Office)
What patients say
Patients praise
- Some individual clinicians and staff are described as caring and helpful
- Some patients appreciate the accessibility and affordability of the services
Common complaints
- Difficulty reaching the office by phone
- Issues with appointment scheduling and missing appointments
- Concerns regarding medication refills and management
- Billing disputes and unexpected charges
- Long wait times for providers and callbacks
In patients' words
"I tried calling multiple times to reschedule my appointment but there is never anyone to pick up the phone at the front desk."
— Birdeye (Chesterfield Office) review"Such poor management that is genuinely dangerous."
— LocalityBiz review"They will blow you off when you are in crisis and not give you an appointment for over a month even though you are an established patient."
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