Walk-In Clinic in Saint Joseph, MI - ProviderMatch - Corewell Health
Urgent Care • Saint Joseph, MI
Ratings by platform
- Better Business Bureau (BBB): 1.08/5 stars (based on customer reviews on BBB)
- Birdeye (Niles location): 2.3/5 stars (6 reviews)
What patients say
Patients praise
- Compassionate and attentive care from individual providers and staff members
- Warm, welcoming, and friendly atmosphere reported by some patients
- Professional service and thorough medical attention in some instances
Common complaints
- Billing issues, including surprise bills, incorrect coding, and potential 'balance billing' practices
- Long wait times for appointments and delays in receiving test results
- Concerns regarding staff turnover and difficulty booking specialists
- Experiences with debt collection for disputed or already-paid medical debts
- Complaints about unhelpful customer service and difficulty resolving billing disputes
In patients' words
"They are now adding a 'facility fee' of $2,010.00 because using their physicians - in a building ACROSS from the hospital is now considered 'to be the same as if you were admitted to the hospital'."
— Better Business Bureau Customer Review"The complaint centers on people treated at Corewell facilities who... saw insurance payments and contractual write-offs on their accounts, then still got hit with bills and collection notices."
— Hoodline report on federal class-action lawsuit"At Corewell Health Southwestern Medical Primary Care in St. Joseph, patients consistently highlight a warm and welcoming atmosphere that makes them feel at ease during their visits."
— Primary Care List Review ConsensusMore clinics in Saint Joseph
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Dr. Daniel Sohn, MD - Saint Joseph, MI - Orthopedic Surgery
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St. Joseph Chiropractic: Chiropractors in St. Joseph, MO
Patients praise: professional and knowledgeable doctor (Dr. Mattox) · friendly, welcoming, and helpful staff.
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