Immediate Care | SJHS - Saint Joseph Health System
Urgent Care • Saint Joseph, MI
Ratings by platform
- Momentary (based on CMS HCAHPS data): 3 out of 5 stars (overall hospital rating) (514 patients surveyed)
What patients say
Patients praise
- Attentive and knowledgeable providers
- Friendly and helpful staff in some departments
- Commitment to measuring and improving patient satisfaction through formal surveys
Common complaints
- Inconsistent patient communication regarding medical care
- Challenges with patient accessibility and insurance network issues
- Patient experience metrics (such as help received when needed) falling below national averages
In patients' words
"Dr Hobbs was attentive and listened. Very knowledgeable and helped me on the first visit. The staff was also great and very friendly!"
— Healthgrades (Review for Dr. Hobbs)"I recently had a cardiology visit with Dr. Thomas, and I couldn’t be more impressed with the level of care I received. He was thorough, attentive, and took the time to explain everything clearly..."
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