Saint Joseph Health System
Urgent Care • Saint Joseph, MI
Ratings by platform
- Momentary (based on CMS HCAHPS data): 3/5 (514 reviews)
What patients say
Patients praise
- Attentive and knowledgeable providers
- Friendly and helpful staff in some departments
- Commitment to measuring and improving patient satisfaction through formal surveys
Common complaints
- Inconsistent patient communication regarding medical care
- Challenges with patient accessibility and insurance network issues
- Patient experience metrics (such as help received when needed) falling below national averages
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