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General Acute Care HospitalSaint Joseph, MI

★★★☆☆3.0/5722 reviews across 2 platforms

Ratings by platform

  • CMS HCAHPS (St. Joseph Health System, Fort Wayne): 3 out of 5 stars (208 patient surveys)
  • CMS HCAHPS (Saint Joseph Regional Medical Center, Mishawaka): 3 out of 5 stars (514 patient surveys)

What patients say

Patients praise

  • High ratings for hospital cleanliness and facility maintenance
  • Recognitions for mortality rates and medical performance indicators
  • Some reports of highly caring and effective clinical care

Common complaints

  • Concerns regarding staff communication and responsiveness
  • Reports of non-compassionate or rude care in some instances
  • Employee reports of understaffing and toxic work environment (impacting care)

In patients' words

"Very caring and kind!!! ... Very rude, non caring, non compassionate, doesn't respect the elderly."

Healthgrades (Patient Review)

"Expect to be consistently understaffed. You'll always have too many patients. Shining example of everything horrifically wrong with American healthcare."

Indeed (Employee Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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