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Family Physicians of St. Joseph

Direct Primary Care • Saint Joseph, MI

★★★★☆4.2/515 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 4.1/5 (13 reviews)
  • WebMD: 4.5/5 (2 reviews)

What patients say

Patients praise

  • highly accessible doctor-patient communication (text/messaging)
  • longer, more personal visit times
  • compassionate and caring physicians
  • convenience of extended evening and Saturday hours for members
  • appreciation for the Direct Primary Care (DPC) model which removes insurance barriers

Common complaints

  • difficulty scheduling appointments for non-members or in specific instances
  • concerns regarding office responsiveness and communication processes
  • lack of response to filed complaints

In patients' words

"Knowing we can text anytime for any reason and receiving a response back is worth it's weight in gold. Family Physicians is one in a million .... Best!"

— Family Physicians of St. Joseph, DPC Website

"Subsequent attempts to make an appointment not so great. ... No appt. for face to face and if you’re lucky you might get a prescription! ... Also, when made an inquiry as to file a complaint with, no response, Go figure!"

— LocalityBiz User Review

"Dr. Mancini ... has been nothing short of the most compassionate doctor I have ever had, she doesn’t judge you for bad choices she supports you and takes excellent care of you..."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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