Mackinac Straits Health Systems ER/Fast Care
Urgent Care • Saint Ignace, MI
Ratings by platform
- Birdeye: 4.0 out of 5 stars (111 reviews)
- Yelp: 3.0 out of 5 stars (10 reviews)
What patients say
Patients praise
- High praise for the compassion, professionalism, and kindness of nursing and medical staff during emergency and surgical care
- Positive experiences from travelers needing urgent medical attention or routine procedures (such as blood draws)
- Strong recommendations for specific doctors and departments, particularly in surgery and ER
- Appreciation for clear and effective pain management in specific cases
Common complaints
- Concerns regarding billing practices, including unexpected fees and difficulties with payment plans
- Reports of long wait times or communication issues regarding test results
- Occasional negative experiences with bedside manner and perceived lack of empathy from some medical staff
- Specific complaints regarding lab/test coordination and follow-up communication
In patients' words
"We cannot say enough good things about the care and compassion from the hospital staff, everyone was on point from triage to the hands on physical assessment."
— Patient review on LocalityBiz"Their billing system is not set up for the average user... Be very wary as they will send it to a collection agency if you do not agree to their terms."
— Patient review on MAPPCA"The staff of the ED are compassionate and caring. I recommend traveling to St. Ignace if you need good and thorough care without judgment."
— Patient review on BirdeyeMore clinics in Saint Ignace
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