Mackinac Straits Health System Pediatric Clinic
Pediatrics • Saint Ignace, MI
Ratings by platform
- Healthgrades: 90% of patients would recommend the hospital (12% higher than national average) (Not explicitly specified, based on HCAHPS surveys)
- MapQuest/Yelp aggregation: 3/10 (10 reviews)
What patients say
Patients praise
- Patients frequently describe staff as friendly and caring, particularly in pediatric and surgical contexts
- Efficient and organized care in surgical and some urgent care settings
- Positive experiences with pain management and overall bedside manner for many patients
- High patient recommendation rates for the hospital overall, exceeding national averages in some metrics
Common complaints
- Reports of long wait times or lack of communication regarding diagnostic results
- Concerns about billing practices and insurance claim coding issues
- Occasional negative interactions with staff, including reports of perceived rudeness or condescension
- Isolated reports of dissatisfaction with medical assessments and quality of care
In patients' words
"Great ER staff! So positive & caring with our 10 yr old son! Highly recommend."
— Yelp review"I can't say enough how [wonderful] the entire staff was... Our main nurse Sheila was absolutely [great] to check in on me when my daughter was in surgery... I felt so at ease knowing that this staff [was] caring for one of my kids."
— LocalityBiz review"I wish I could rate zero for their billing department. We were five hours from home and my wife was treated at the ER for a urine infection. The care was adequate but our health insurance denied the claim because it was billed as a clinic visit."
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