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CentraCare M Physicians Orthopedics Clinic | St. Cloud

Orthopedic SurgerySaint Cloud, MN

★★★★★4.8/564 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.8 out of 5 stars (64 reviews)

What patients say

Patients praise

  • High patient satisfaction ratings generally (often around 4.8 stars)
  • Practitioners are frequently praised for being professional, compassionate, and knowledgeable
  • Effective communication; providers take time to explain injuries, treatment plans, and surgery risks clearly
  • Strong surgical outcomes reported by many patients
  • Supportive and professional clinical staff

Common complaints

  • Occasional concerns regarding wait times and appointment scheduling
  • Some reports of perceived lack of compassion, poor bedside manner, or inadequate pain management
  • Isolated complaints about diagnostic thoroughness, specifically concerning failure to perform physical exams or leaving out information in medical reports

In patients' words

"Dr. Jacobs is an awesome doctor. He repaired my 88 year old mother's intertrochanteric femur fracture... He was personable and reassuring. The surgery and post op recovery went very well."

Birdeye review

"Very blunt, no compassion... I have proof that he deliberately lied in his report to benefit insurance company and get me cut off."

Vitals review (regarding a specific provider)

"Dr. Karges is one of the most compassionate specialists I have ever seen."

CentraCare patient feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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