
CentraCare M Physicians Orthopedics
Orthopedic Surgery • Saint Cloud, MN
Ratings by platform
- Birdeye: 4.8/5 (64 reviews)
What patients say
Patients praise
- High patient satisfaction ratings generally (often around 4.8 stars)
- Practitioners are frequently praised for being professional, compassionate, and knowledgeable
- Effective communication; providers take time to explain injuries, treatment plans, and surgery risks clearly
- Strong surgical outcomes reported by many patients
- Supportive and professional clinical staff
Common complaints
- Occasional concerns regarding wait times and appointment scheduling
- Some reports of perceived lack of compassion, poor bedside manner, or inadequate pain management
- Isolated complaints about diagnostic thoroughness, specifically concerning failure to perform physical exams or leaving out information in medical reports
In patients' words
"Dr. Jacobs is an awesome doctor. He repaired my 88 year old mother's intertrochanteric femur fracture... He was personable and reassuring. The surgery and post op recovery went very well."
— Birdeye review"Very blunt, no compassion... I have proof that he deliberately lied in his report to benefit insurance company and get me cut off."
— Vitals review (regarding a specific provider)"Dr. Karges is one of the most compassionate specialists I have ever seen."
— CentraCare patient feedbackMore clinics in Saint Cloud
St. Cloud Surgical Center
Patients praise: professional, efficient, and friendly staff · thorough explanations provided by medical team.
Essentia Health St. Joseph's-Baxter Clinic
Patients praise: High patient trust in specific infectious disease specialists (e.g., Dr. Rajesh Prabhu) · Staff described as caring, compassionate, and attentive during in-person visits.
River Campus Clinic Pulmonary Medicine
Patients praise: Providers are described as knowledgeable, thorough, and well-prepared with patient records · Effective and clear communication regarding treatment plans and medical conditions.
CentraCare
Patients praise: physicians are frequently described as knowledgeable, thorough, and excellent listeners · many patients express strong satisfaction with bedside manner, citing compassion and empathy.
St Cloud Orthopedics
Patients praise: knowledgeable and skilled medical staff · personable and kind demeanor of many physicians.
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