Gastroenterology (Colonoscopy) - St. Cloud Surgical Center
Digestive/Gastroenterology • Saint Cloud, MN
Ratings by platform
- Wheree, US News & World Report: Generally high praise in testimonials; Colonoscopy & Endoscopy rated as "As Expected" by US News with high specific sub-category scores (up to 5/5) (Not explicitly provided, but consistent positive feedback noted in testimonials)
- Facility Internal Survey: 93% satisfaction rating reported by the facility in 2022 survey
What patients say
Patients praise
- Professional, caring, and friendly staff throughout the patient journey
- Clear communication and thorough explanation of procedures by medical personnel
- High patient satisfaction scores reported by the facility, including a 9.88/10 score in certain metrics
- Efficient and well-organized clinical workflow and clean facilities
- Positive ratings for colonoscopy and endoscopy services regarding patient outcomes and expected complication levels
Common complaints
- Occasional concerns regarding billing communication and transparency
- Isolated incidents of disputes over insurance coverage and debt collection practices
- Internal reports from employees regarding workplace culture and management of documentation
In patients' words
"Everybody from reception to final out and on the way home was absolutely awesome and caring."
— St. Cloud Surgical Center patient testimonial"Staff was great to work with today! They took the time to explain everything thoroughly. Everyone was very professional and efficient."
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