SSM Health Urgent Care
Urgent Care • Saint Charles, MO
Ratings by platform
- Birdeye/Google aggregate: 2.3/5 (120 reviews)
- UrgentCareMap: 3.8/5 (98 reviews)
- Solv Health: 5.0/5 (3 reviews)
What patients say
Patients praise
- Some patients report friendly and kind staff interactions
- Occasional reports of efficient care and short wait times
- Some patients felt staff were helpful and attentive during their visits
Common complaints
- Complaints regarding unexpected or high billing costs
- Reports of staff appearing indifferent, rude, or dismissive
- Dissatisfaction with wait times and perceived lack of thorough care
In patients' words
"Monica and Keisha were very kind and got me in and out within a reasonable time. Front desk staff were easy to work with also."
— Birdeye review"Terrible experience. Staff was ruined as hell and I was unheard, not given the proper testing nor treatment."
— LocalityBiz user review"We spent 10 minutes in a room, had my ears cleaned, was prescribed no medicine. Now I am getting a 500 dollar bill. This place is everything wrong with medicine."
— LocalityBiz user reviewMore clinics in Saint Charles
Mercy-GoHealth Urgent Care
Patients praise: efficient and friendly staff in some instances · quick and thorough medical examinations by providers.
Meet the Northwestern Medicine St. Charles Pediatrics Team
Patients praise: Good bedside manner · Accurate diagnosis.
Excel Sports Clinic
Patients praise: Personalized treatment plans · Integration of technology with traditional therapy.
Dr. Thebe Bagwasi, O.D.
Patients praise: Helpful and attentive staff · Comprehensive eye care services.
Three Rivers Concierge Medicine
Patients praise: Highly personalized and unhurried care · Same-day or next-day appointment availability.
SSM Health Cancer Care
Patients praise: Knowledgeable and thorough care providers · Compassionate and caring staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.