Northeast Medical Group Family Medicine – Rye Brook
Endocrinology • Rye, NY
Ratings by platform
- Birdeye (NEMG OB/GYN): 3.4 out of 5 stars (aggregate) (5 reviews)
- Healthgrades (Dr. Hyeeun Kwon): 4.9 out of 5 stars (65 reviews)
What patients say
Patients praise
- High praise for individual physicians regarding their bedside manner, clinical knowledge, and compassion
- Some patients report positive and accommodating experiences with clinical staff and nurses
- Clean and well-organized office environments mentioned in some positive reviews
Common complaints
- Reports of unprofessional or rude behavior by front desk and administrative staff
- Difficulties in scheduling appointments and reaching the administrative team via phone
- Occasional complaints regarding lack of compassion or dismissive attitudes from some medical providers
In patients' words
"Very friendly doctor, medical assistants, and staff. Feels great to finally have a compassionate PCP who listens and takes her time to hear my concerns."
— Zocdoc review for Dr. Mary Ann Chandy"who is the rude obnoxious officious front desk help? Since when are people in customer service incapeable of providing basic customer service? It should not be torture to make an appointment."
— Yelp review for NEMG Rye Brook"So far I have called this practice 27 times to try to schedule an appointment, their admin team is the worst I have ever come across."
— Birdeye review for NEMG OB/GYN Purchase/Rye BrookMore clinics in Rye
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