Texas Health Family Care in Rowlett at 5501 Gordon-Smith ...
Family Medicine • Rowlett, TX
Ratings by platform
- Birdeye: 4.6 out of 5 stars (362 reviews)
What patients say
Patients praise
- Highly-rated primary care physicians and PAs who are described as thorough and attentive
- Friendly and helpful office staff members reported by some patients
- Convenient and clean facility location
- Long-term patient loyalty to specific providers
Common complaints
- Reports of poor responsiveness to complaints
- Concerns regarding administrative and billing staff communication
- Negative experiences with hospice or patient care management in some instances
- Occasional frustration with office policies during COVID-19 pandemic
In patients' words
"I’ve been going here 4 years and Jala has always been my PA-C. She is thorough always and makes sure i understand. Outstanding young lady!"
— Loc8NearMe"The nursing Staff that handle the elderly hospice candidates area are truly the worst! We do not recommend the case a management staff! They only cared about the money, not my relatives well being."
— BirdeyeMore clinics in Rowlett
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