Brushy Creek Family Physicians: Round Rock Family Doctors
Primary Care • Round Rock, TX
Ratings by platform
- Birdeye: 4.7/5 (438 reviews)
- Yahoo Local: 4.0/5 (30 reviews)
What patients say
Patients praise
- Many patients report positive experiences with individual physicians, citing them as professional, compassionate, and thorough
- Some patients appreciate the accessibility of same-day appointments
- Staff are occasionally described as attentive and responsive
Common complaints
- Reports of rude or condescending support staff
- Concerns regarding continuity of care when providers leave the practice
- Complaints about administrative processes and long wait times
- Criticism regarding a perceived shift toward prioritizing profit over patient care following a corporate acquisition
In patients' words
"Dr. Richard Strawer is the most amazing family physician we've ever seen!"
— Birdeye"Absolute waste of time and money... Scheduled an appointment for yearly check up and refill prescription... An hour..."
— Yahoo Local"Incredibly rude support staff, very entitled and condescending. Find a doctor's office that cares. They clearly do not."
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