West Round Rock
Emergency Care • Round Rock, TX
Ratings by platform
- Facebook (St. David's Round Rock): 78% recommendation rate (721 reviews)
- PlainHospital (Baylor Scott & White): 2 to 4 out of 5 stars (HCAHPS survey) (Not specified (HCAHPS data))
- Unilocal (Scott & White Clinic – Round Rock West): Not specified (9 reviews)
What patients say
Patients praise
- Professional and knowledgeable clinical staff
- Efficient check-in processes for some patients
- Clean and welcoming facility environments
- Compassionate care noted in specific departments, such as labor and delivery
- Prompt attention for certain urgent care needs
Common complaints
- Unexpected billing and insurance coverage issues
- Inconsistent or poor communication with medical staff
- Long wait times or poor responsiveness in emergency departments
- Perceived lack of empathy or professionalism in certain staff members
- Concerns regarding diagnostic accuracy and medical negligence
In patients' words
"What a complete professional and kind man. He walked halfway through the hospital and got family members so we could see our family member prior to surgery. I will never forget his kindness."
— Baylor Scott & White Medical Center Review"Any and all reviews giving this place a good rating have to be bot reviews... My father has been treated here more times than I can count and every single time we experience mistreatment."
— St. David's Round Rock Medical Center Review"The worst. Referred here to see a neurologist for a regular office visit. Turns out they are billing it as an «outpatient hospital visit», meaning, my insurance (United, full coverage) will not pay it because of the deductible."
— Scott & White Clinic – Round Rock West ReviewMore clinics in Round Rock
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