Round Rock Urgent Care Clinic
Emergency Care • Round Rock, TX
Ratings by platform
- Solv (Baylor Scott & White Urgent Care +): 4.5/5 (4,241 ratings) (795 reviews)
- Google/Birdeye (Family Emergency Room at Round Rock): 4.7/5 (632 reviews)
- Zocdoc (Next Level Urgent Care Round Rock): 4.4/5 (95 reviews)
- Solv (Concentra Urgent Care): 2.0/5 (4 reviews)
- Yelp (Urgent Care for Kids): 3.5/5 (65 reviews)
What patients say
Patients praise
- Convenient online scheduling and walk-in options
- Friendly, compassionate, and professional staff at certain locations
- Quick check-in processes for some patients
- Effective diagnosis and treatment of minor ailments
- Clean and well-maintained facilities
Common complaints
- Long wait times, even with appointments
- Concerns regarding billing practices, including surprise ER-level charges at facilities advertised as urgent care
- Reports of unprofessional or dismissive staff behavior and bedside manner
- Issues with communication, such as delays in receiving lab results or difficulties getting through via phone
- Inadequate pediatric care or equipment at certain locations
In patients' words
"Horrible service the time you have to wait to be seeing it’s ridiculous. 2 hrs waiting so they can then move you to the room and wait another 1hr."
— Solv (Baylor Scott & White Urgent Care +)"This is an ER, not an urgent care. I had to pay my full ER Copay twice for two super minor conditions. AVOID unless you need the ER. FALSE ADVERTISING!"
— Unilocal (St David’s Urgent Care)"I was seen here and loved the clinic. I was checked in quickly... The provider, Chase, was very helpful and knowledgeable."
— Birdeye (Family Emergency Room at Round Rock)"Although there may be a wait, the comfortable waiting area and friendly staff make it a pleasant experience. The clinic is exceptionally clean..."
— BestProsInTown (NextCare Urgent Care)More clinics in Round Rock
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