Richard Hall Community Health & Wellness Center - Somerset County
Social Work • Roselle, NJ
Ratings by platform
- Recovered.org TrustScore: 4.03 out of 5 stars (Based on aggregated review data online)
- Birdeye: Mixed ratings ranging from very positive to highly critical (83 reviews)
What patients say
Patients praise
- compassionate and dedicated staff, particularly therapists and caseworkers
- welcoming and friendly reception environment
- accreditation by The Joint Commission with a 'Gold Seal of Approval'
Common complaints
- management instability and high turnover of staff
- inconsistent care experiences among patients
- concerns regarding admission policies related to substance use, specifically marijuana usage
In patients' words
"I have been to several Mental health faciltys and Richard hall is by far the best I've ever been to... I have never heard nor have I been to a place where they actually care about their clients."
— Birdeye review"I strongly suggest seeking care at another facility. Very unfortunately, my mental health was in a significantly worse state being treated here."
— Birdeye review"At Richard Hall during COVID, one of the biggest challenges was the constant turnover in management. Managers were always changing, which made it difficult to feel grounded, supported, or to establish consistent leadership direction."
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