Orthopedic Surgery | Rome Health Hospital
Sports Medicine • Rome, NY
Ratings by platform
- Healthgrades, US News, Clinic4All, Vitals: 61% hospital patient experience rating (Rome Health Hospital); 2/5 stars for Hip & Knee orthopedics (US News)"},reviewCount:{citations:,confidence:
- Vitals, US News (Dr. Richard J. Mutty)"}},{rating:{citations:,confidence:: 1.4/5 and 2/5 stars respectively"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Some surgeons noted for being patient-oriented, accommodating, and avoiding unnecessary surgery
- Effective surgical outcomes for some patients
Common complaints
- Reports of rude, dismissive, or belligerent behavior by some providers
- Concerns about lack of continuity of care and high staff turnover
- Issues with wait times, parking, and administrative processes
- General hospital patient experience ratings below national averages
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