Pediatrician in Rolla and Waynesville, MO - Phelps Health
Pediatrics • Rolla, MO
Ratings by platform
- Phelps Health Internal Surveys (Dr. Shawna Gifford): 4.8/5 (50)
- Phelps Health Internal Surveys (Angie Watkins, CPNP): 4.9/5 (108)
- Phelps Health Internal Surveys (Dr. Shruti Sinha): 4.4/5 (30)
- Phelps Health Hospital General (Birdeye/Google aggregate): 3.2/5 (540)
What patients say
Patients praise
- High patient satisfaction scores for specific pediatric providers (Gifford, Watkins)
- Staff described as personable, professional, and knowledgeable
- Positive experiences with thorough communication and care for children's unique needs
- Appreciation for staff listening to concerns and being child-friendly
Common complaints
- Long wait times for check-in and appointments
- Concerns about staff behavior or professionalism in specific interactions
- Occasional reports of providers being perceived as unfriendly toward children
- Frustration with hospital emergency room or general facility wait times and service quality
In patients' words
"I have never had a provider talk to my teen like Angie does! This is a hard age and she knows just what to say and how to say it so they don't feel like a 'baby'."
— Phelps Health patient review for Angie Watkins, CPNP"Provider is not friendly with children, she can do better by playing with them at least before physical examination so they don't end up crying all through the visit."
— Phelps Health patient review for Dr. Shruti Sinha"Dr Gifford is the best. Easy to talk to about my concerns and great with kids."
— Phelps Health patient review for Dr. Shawna GiffordMore clinics in Rolla
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