Phelps Health Walk-In Clinic
Urgent Care • Rolla, MO
Ratings by platform
- Phelps Health official patient survey (for individual providers)"}},{rating:{citations:,confidence:: 4.8/5 (376 reviews)
- They did everything well from check-in to check out. Nurses were great, doctor was awesome, very helpful, courteous, and understanding."}},{quote:{citations:,confidence:: 4.7/5 (333 reviews)
- I waited 45 minutes in the room and the doctor never came in to see me. I get that they have other patients to see, but that was a ridiculous amount of time to sit there and not be seen."}},{quote:{citations:,confidence:
- I was taken great care of. However the staff didn't open the front door until 8:10 and there were several people standing out front waiting; most of whom were I'll."}}]},top_results:}
What patients say
Patients praise
- Compassionate and attentive care
- Friendly and professional staff/nurses
- Clean and welcoming environment
- Efficient service in some cases
Common complaints
- Long wait times in exam rooms and waiting areas
- Communication issues regarding wait times and clinic hours
- Concerns about professional behavior and bedside manner
- Occasional complaints about thoroughness of medical evaluation/diagnosis
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