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Boice-Willis Clinic

Endoscopy • Rocky Mount, NC

★★★★☆4.2/553 reviews across 2 platforms

Ratings by platform

  • US News Best ASCs
  • Birdeye: 4.2/5 (53 reviews)

What patients say

Patients praise

  • Some patients report positive experiences with individual staff members and medical professionals
  • High recommendation rate reported in some professional facility evaluations
  • Courteous and professional service noted by some patients for specific departments

Common complaints

  • Long wait times for appointments and while at the clinic
  • Frustrations with communication and bureaucracy regarding prescription refills and prior authorizations
  • Concerns regarding staff professionalism and respect for patients
  • Issues with administrative processes such as appointment scheduling and patient portals

In patients' words

"I retrospect to GI Dept (Dr. Mahmoud) I would definitely NOT recommend! The wait time to be seen is ABSOLUTELY RIDICULOUS!"

— Birdeye patient review

"Every refill becomes a battle with the office and the pharmacy about who is at fault... Meanwhile my little autistic grandson... suffers."

— WebMD patient review (Boice-Willis Dermatology)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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