Endoscopy Center - Boice-Willis Clinic
Endoscopy • Rocky Mount, NC
Ratings by platform
- US News Best ASCs: 86% of patients would highly recommend this facility (US News)
- Birdeye: 4.2/5 stars (53 reviews (aggregated for Boice-Willis Clinic, P.A.))
What patients say
Patients praise
- Some patients report positive experiences with individual staff members and medical professionals
- High recommendation rate reported in some professional facility evaluations
- Courteous and professional service noted by some patients for specific departments
Common complaints
- Long wait times for appointments and while at the clinic
- Frustrations with communication and bureaucracy regarding prescription refills and prior authorizations
- Concerns regarding staff professionalism and respect for patients
- Issues with administrative processes such as appointment scheduling and patient portals
In patients' words
"I retrospect to GI Dept (Dr. Mahmoud) I would definitely NOT recommend! The wait time to be seen is ABSOLUTELY RIDICULOUS!"
— Birdeye patient review"Every refill becomes a battle with the office and the pharmacy about who is at fault... Meanwhile my little autistic grandson... suffers."
— WebMD patient review (Boice-Willis Dermatology)More clinics in Rocky Mount
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