Rocky Mount Family Medical Center
Primary Care Clinic • Rocky Mount, NC
Ratings by platform
- Birdeye: 4.9/5 (2,149 reviews)
- Healthgrades: 5.0/5 (77 reviews)
- Healthgrades: 4.9/5 (25 reviews)
- Healthgrades: 4.4/5 (18 reviews)
- Vitals: 4.0/5
- Vitals: 3.4/5 (13 reviews)
- Healthgrades: 2.6/5 (5 reviews)
What patients say
Patients praise
- Professional and thorough care
- Doctors who take time to listen to concerns
- Empathetic and respectful bedside manner
- Ease of scheduling/availability for some practices
Common complaints
- Long wait times
- Unresponsive office staff and communication issues
- Challenges with prescription refills and patient portals
- Reports of dismissive or unprofessional bedside manner by some providers
In patients' words
"My provider, Lee Townsend, was exceptional; very professional and thorough. Nurse was also exceptional. Been a long time since I have had the level of care..."
— Rocky Mount Family Medical Center website"Dr. Browder has been my Primary Care physician for many years. He has always been caring and responsive to my needs and concerns."
— Healthgrades"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."
— Better Business Bureau"It sucks and is a corporate stooge. His whole office is a joke. Airheads on phones, long wait times, a total cattle call."
— VitalsMore clinics in Rocky Mount
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Patients praise: High patient ratings reported on internal site · Clinical expertise and clear communication from providers noted in individual reviews.
UNC Cardiology at Nash
Patients praise: intelligent and kind providers · clear communication of diagnoses.
Neurosurgery & Neurological Care Treatment Options
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UNC Health Nash
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