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Primary Care Doctor Accepting New Patients in Rocky Mount, NC

Primary Care ClinicRocky Mount, NC

★★★★★4.9/52,287 reviews across 7 platforms

Ratings by platform

  • Birdeye: 4.9/5 stars (2,149 reviews) (2,149)
  • Healthgrades: 5.0/5 stars (77 reviews) (77)
  • Healthgrades: 4.9/5 stars (25 reviews) (25)
  • Healthgrades: 4.4/5 stars (18 reviews) (18)
  • Vitals: 4.0/5 stars
  • Vitals: 3.4/5 stars (13 reviews) (13)
  • Healthgrades: 2.6/5 stars (5 reviews) (5)

What patients say

Patients praise

  • Professional and thorough care
  • Doctors who take time to listen to concerns
  • Empathetic and respectful bedside manner
  • Ease of scheduling/availability for some practices

Common complaints

  • Long wait times
  • Unresponsive office staff and communication issues
  • Challenges with prescription refills and patient portals
  • Reports of dismissive or unprofessional bedside manner by some providers

In patients' words

"My provider, Lee Townsend, was exceptional; very professional and thorough. Nurse was also exceptional. Been a long time since I have had the level of care..."

Rocky Mount Family Medical Center website

"Dr. Browder has been my Primary Care physician for many years. He has always been caring and responsive to my needs and concerns."

Healthgrades

"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."

Better Business Bureau

"It sucks and is a corporate stooge. His whole office is a joke. Airheads on phones, long wait times, a total cattle call."

Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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