Rocky Mount Family Medical Center: Primary Care Clinic
Community Health Center • Rocky Mount, NC
Ratings by platform
- Better Business Bureau (BBB): A+ (BBB rating)
- WebMD: 1 out of 5 stars (1 review)
- MapQuest: Mixed (varies by review) (6 reviews)
What patients say
Patients praise
- Some patients report friendly and smiling staff (receptionists, nurses, providers)
- Timely and positive experiences with specific providers and lab staff
- Appreciation for board certified providers and communication tools
Common complaints
- Poor administrative responsiveness (unreturned calls, prescription refill delays)
- Negative perception of staff turnover and recent practice changes
- Reports of unprofessionalism or long wait times
- Concerns regarding patient prioritization over financial gain
In patients' words
"In the past year they had a complete turn over, which has caused a negative experience. Phone calls not returned after multiple attempts, prescriptions not authorized to refilled..."
— Better Business Bureau (BBB) Review"My entire family goes to see several different providers at RMFMC! All of the nurses, receptionist, providers and lab staff are always friendly and smiling!"
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