Gastroenterology | Rockville Internal Medicine Group - myPrivia
Gastroenterology • Rockville, MD
Ratings by platform
- Yelp: 2.5/5 (153)
- WebMD (for Dr. William Steinberg): 3/5 (2)
- Vitals (for Dr. Soonbok G. Woo): 3.9/5 (21)
What patients say
Patients praise
- Competent, attentive, and knowledgeable physicians
- High quality of medical care provided by clinicians
- Well-organized practice in terms of clinical workflow
- Compassionate bedside manner reported by some patients
Common complaints
- Difficulty with telephone and electronic communication systems
- Unresponsive or rude administrative and front-desk staff
- Issues with appointment scheduling flexibility and policy transparency
- Long wait times at the office
In patients' words
"The staff assistants and phlebotomists are rude and could care less. The doctors are competent and attentive. The basic problem for RIMG is its pitiful attempt to communicate electronically (or by phone) with patients."
— Unilocal reviews"Dr. Woo is kind compassionate and very thorough. So blessed to have found her."
— Vitals review for Dr. Soonbok G. Woo"Great doctors. Practice is well organized. Website is very very helpful. Been going there over 15 years. Practice has multiple specialties."
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