
Capital Women's Care: OBGYN in Rockville & Silver Spring, MD
Gynecology • Rockville, MD
Ratings by platform
- Real Patient Ratings (Division 22): 4.8 out of 5 (5,700 reviews)
- Birdeye: 2.9 out of 5 (50 reviews)
- Internal Practice Website: 5 out of 5 (343 reviews)
- Real Patient Ratings (Division 64): 4.76 out of 5 (2,385 reviews)
What patients say
Patients praise
- High praise for clinical care, including doctors, nurses, and sonographers
- Providers frequently described as professional, compassionate, empathetic, and knowledgeable
- Many patients report feeling listened to, safe, and comfortable during appointments
- Appreciation for efficient, clean, and welcoming office environments at some locations
Common complaints
- Difficulties with administrative tasks and front desk staff, including perceived rudeness and condescension
- Billing disputes, including issues with insurance coding and collections practices
- Challenges with communication, such as unresponsive staff, difficulty reaching providers, or inadequate follow-up
- Occasional negative experiences with clinical staff, including reports of dismissive attitudes or uncomfortable physical examinations
In patients' words
"I have never felt comfortable at a gynecology office... While I came in feeling this way, I left feeling supported, comforted, and heard."
— Internal/Local Review"Poor communication recently, just some brief text messages instead of doctor-patient follow up... Recommend that you check all the doctors' orders and verify the need and the amount you have to pay."
— Online Patient Review"While the care staff (doctors, technicians, ultrasound staff) get 5 stars, the front desk... is TERRIBLE. The older hispanic lady who helped check me in today on my first pregnancy appointment was rude and condescending."
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