Family Medicine Clinic | UW Health
Family Medicine • Rockford, IL
Ratings by platform
- Birdeye (for Newburg Rd Clinic): 4.9 stars (179 reviews)
- Birdeye (for 2909 N Main St Clinic): 4.7 stars (365 reviews)
- Wheree (for N Bell School Rd Medical Center): 8.6/10 (Not explicitly stated)
What patients say
Patients praise
- High level of satisfaction with physician knowledge, professionalism, and bedside manner
- Many patients report feeling heard and valued by their providers
- Appreciation for attentive and helpful support staff and nurses
- Effective and clear communication regarding medical conditions and treatments
- General sentiment of trust and confidence in the quality of medical care provided
Common complaints
- Occasional complaints regarding administrative inefficiencies such as crowded check-in areas
- Some reports of long wait times or scheduling difficulties
- Instances of perceived unresponsiveness or poor communication from nursing staff
- Isolated negative experiences with specific staff interactions or provider demeanor
In patients' words
"Pleased with facility, staff, courtesy, knowledge, demeanor and care. He will be my new PCP."
— Birdeye Review (UW Health Newburg Rd Clinic)"My first visit with Dr. Werner was excellent. She was very professional, thorough, and friendly."
— LocalityBiz Review (UW Health N Bell School Rd)"I have tried to get messages to my Doctor... with no response Except for my hateful nurse who treated me like I was trying to get some kind of narcotic."
— Birdeye Review (UW Health 2909 N Main St Clinic)More clinics in Rockford
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