Wound Care | Rochester, MN - Olmsted Medical Center
Wound Care • Rochester, MN
Ratings by platform
- US News & World Report: 4 out of 5 (N/A)
- Birdeye (Southeast Clinic): 3.6 out of 5 (114 reviews)
What patients say
Patients praise
- High reported healing rate (94%) for wound care services
- Recognition with Center of Excellence and Center of Distinction awards from Healogics
- Strong emphasis on patient-centered care and education in the wound clinic
- General high patient recommendation scores for the hospital (80%-91%)
Common complaints
- Concerns about staff communication and dismissiveness
- Negative experiences with appointment scheduling and administrative responsiveness
- Instances of perceived lack of empathy or clinical competence in specific departments
- Mixed reviews regarding wait times in urgent care
In patients' words
"In the Advanced Wound Healing Clinic, we have an excellent and experienced clinical team who are able to address the complex needs of people with non-healing wounds using an evidence-based approach to treatment."
— Post Bulletin (quoting Sharon Kreitinger, OMC's program director)"When I called to express my complaint and asked to be rescheduled at the earliest convenience, I was told by the receptionist that it "wasn't... that I needed to stop yelling... appointment for me and also refused to transfer me to Olmsted's Complaint Office."
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