Urgent Care at Richmond Medical Center - Kaiser Permanente
Urgent Care • Richmond, CA
Ratings by platform
- US News & World Report (Oakland and Richmond combined): 3 out of 5 (Not specified (aggregate score))
- Bay Area Consumers' Checkbook: 12 ratings (detailed breakdown not publicly specified) (12)
What patients say
Patients praise
- shorter wait times compared to other Kaiser facilities
- free and accessible parking
- high praise for specific physicians and specialists, particularly in pediatrics and women's health
- overall culture of caring reported by some patients
Common complaints
- concerns regarding care quality and perceived neglect
- reports of rude or unhelpful administrative or support staff
- parking and facility location frustrations
In patients' words
"Kaiser Richmond is smaller and WAY LESS CROWDED than Oakland. Parking is free. I have never had to wait more than maybe 10 minutes or so...even in emergency."
— Berkeley Parents Network"My experience with Kaiser Richmond was fantastic. I have no sad stories. Everyone was so nice and attentive."
— ObesityHelp.com"Care Quality: Horrible quality of care... If you actually need to see a doctor, you'll be passed off..."
— YelpMore clinics in Richmond
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