Rheumatology Specialists - Virginia Physicians, Inc.
Rheumatology • Richmond, CA
Ratings by platform
- Healthgrades (for Dr. David Carleton, MD): 3.3 out of 5 stars (48 reviews)
- Vitals (for practice): 3.8 out of 5 stars (Not explicitly stated total count)
What patients say
Patients praise
- some individual physicians noted as professional and friendly
- some patients appreciate providers who listen and take time to address concerns
Common complaints
- rudeness of scheduling and front desk staff
- confusion regarding insurance coverage acceptance
- lack of communication and follow-up regarding appointments and paperwork
- long wait times
In patients' words
"The lady who does the scheduling was super rude and told me they don't take Medicare. I felt like she was like “sir your Medicare insurance is beneath us”."
— LocalityBiz user review"Dr. Carleton is very professional and friendly. He listens and provides great feedback. He takes time to get to know his patients and their concerns."
— Healthgrades user reviewMore clinics in Richmond
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