Pulmonary Care
Pulmonary Medicine • Richmond, VA
Ratings by platform
- Birdeye (Pulmonary Associates of Richmond): 4.7/5 (266)
- MapQuest (Pulmonary Associates of Richmond): 2.5/5 (18)
- Healthgrades (Dr. Kenneth Haft): 4.5/5 (8)
- US News (Dr. Daniel C. Grinnan): 5/5 (161)
What patients say
Patients praise
- High satisfaction with the clinical care and professionalism of physicians
- Effective and knowledgeable treatment of pulmonary and sleep-related conditions
- Clean, comfortable, and efficient clinical environments in some locations
- Convenient online check-in processes for some visits
- Appreciation for doctors who take the time to listen and explain conditions thoroughly
Common complaints
- Difficulty reaching office staff via phone and long wait times
- Complaints regarding unprofessional communication and rude front-office/administrative staff
- Administrative issues with medical record accuracy, prescription refills, and timely processing of orders/referrals
- Occasional dissatisfaction with physician bedside manner, specifically being rushed during appointments
In patients' words
"I am extremely grateful for the professionalism and care they provide."
— Birdeye Patient Review"Atrocious experience. Their office does not send orders in a timely fashion (or at all, in some cases.) There is a constant queue of 20+ callers before you can speak with someone..."
— LocalityBiz Patient Review"He takes the time to listen to me and discuss any problems I might have at the time of my appointment. He has a wonderful bedside manner..."
— LocalityBiz Patient Review"The problem with the practice, however, concerns the methods by which a remote call center... deals..."
— MapQuest Patient Review (Pulmonary Associates of Richmond)More clinics in Richmond
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