Primary Care & Medical Services in Indiana & Ohio | Reid Health
Primary Care • Richmond, IN
Ratings by platform
- Nursa: 2.4/5 stars (Google-based aggregate) (115 reviews)
- U.S. News & World Report: 85% (Patient willingness to recommend)
What patients say
Patients praise
- Some patients report prompt and life-saving care in critical situations
- Positive feedback on staff kindness and helpfulness in certain departments
- Strong performance in specific clinical areas like breast care
- Good standards in billing ethics and informed consent protocols
Common complaints
- Perceived lack of compassion or bedside manner from some providers
- Reports of long wait times and delays in care or testing
- Inconsistency in service quality and communication, particularly in the emergency room
- Difficulties with insurance approval processes affecting care delivery
In patients' words
"I see a lot of bad reviews. I had two incidents with Reid. One is when the saved my life during/after a widow maker heart attack... I had very prompt service."
— LocalityBiz user review"You better hope that you don't have any kind of emergency at night. The emergency room nurses are absolute terrible people."
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