Bon Secours Thoracic Surgery
Cardiovascular & Thoracic Surgery • Richmond, IN
What patients say
Patients praise
- Highly skilled surgical care
- Positive and pleasant bedside manner
- Attentive listening to patient concerns
- Three-star rating for heart bypass surgery from The Society of Thoracic Surgeons
- Strong overall patient satisfaction scores for thoracic surgery departments
Common complaints
- Billing and payment system issues
- Difficulties with automated payment systems leading to collection notices
- Lack of clear communication regarding changes to administrative/payment platforms
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