Bon Secours Thoracic Surgery
Cardiovascular & Thoracic Surgery • Richmond, IN
Ratings by platform
- Bon Secours Doctor Profile (Dr. Jenalee Coster): 4.8 out of 5 (44 ratings)
- U.S. News & World Report (St. Mary's Hospital Lung Cancer Surgery Patient Experience): 5 out of 5 (110 reviews)
What patients say
Patients praise
- Highly skilled surgical care
- Positive and pleasant bedside manner
- Attentive listening to patient concerns
- Three-star rating for heart bypass surgery from The Society of Thoracic Surgeons
- Strong overall patient satisfaction scores for thoracic surgery departments
Common complaints
- Billing and payment system issues
- Difficulties with automated payment systems leading to collection notices
- Lack of clear communication regarding changes to administrative/payment platforms
In patients' words
"Dr Austin Roger's is awesome!!! I can't say enough good things about him! He has people skills!!!"
— Bon Secours Physician Review (Austin L. Rogers, MD)"My visits with Dr. Coster have always been positive, Informative and pleasant. Dr. Coster is a highly skilled surgeon.And I was very fortunate to have her as my surgeon."
— Bon Secours Physician Review (Jenalee N. Coster, MD)More clinics in Richmond
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