Bay Area Foot Care - San Pablo, CA - Balance Health
Podiatry • Richmond, CA
Ratings by platform
- Sharecare: 5.0/5 (based on 1 rating) (1 review on Sharecare for a specific provider at this location)
- Bay Area Consumers' Checkbook: Not explicitly stated as an average, but featured ratings exist (4 ratings listed on Bay Area Consumers' Checkbook)
What patients say
Patients praise
- Some patients report positive experiences with individual doctors being knowledgeable, kind, and attentive listeners
- Some patients find the staff friendly and the scheduling process straightforward
Common complaints
- Concerns regarding billing practices, including charges for visits that did not occur and high prices for medical items
- Difficulties with customer service, appointment scheduling, and reaching staff
- Reports of perfunctory or rushed examinations by some providers
- Specific reports of ongoing pain and complications following surgical procedures
In patients' words
"They billed me for a visit that did not happen. They use a 3rd party billing service and I escalated for 8 months. Still getting the run around."
— MapQuest (citing Yelp)"Dr Seslar was great. After breaking the same bone in my foot for the 3rd time, we talked about options. He did not pressure me and let me decide what I wanted to do. I was able to talk to him and he listened to me."
— Bay Area Consumers' Checkbook"Charges unjust price for items provided directly at their office. For example, they charged my insurance 380$ for a night splint that would have cost under 50$ outside."
— Better Business BureauMore clinics in Richmond
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Podiatrist in Richmond, IN | Foot & Ankle Care for All Ages
Patients praise: Friendly and courteous staff in some settings · Effective treatment for foot pain without surgery for some patients.
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